Have questions about your order? We're here to help.
Whether you're sending support to a loved one in training, on deployment, or serving overseas, our team is committed to providing timely assistance and reliable service.
Email Support
We strive to respond to all inquiries within 24–48 business hours.
Order Inquiries
For questions regarding order status, shipping, returns, or package updates, please include your order number in your message so we can assist you as quickly as possible.
Military Shipping Assistance
Need help with an APO, FPO, or DPO address? We're happy to help ensure your package is properly prepared for military delivery requirements.
If your service member's mailing information changes during training or deployment, please contact us immediately so we can review available options.
Personalized Messages
Every care package includes the option to add a personal message from home. If you need assistance with special requests or gift notes, our support team is here to help.
Our Commitment
At Brave Heart Supply, we are committed to delivering quality products, dependable service, and meaningful support to the military community.
Thank you for trusting us to be part of your connection to those who serve.